What to Expect

Here I’ll Let you know what you can expect when you call us! *Upfront Pricing * Free Estimates

I know for most people when needing a plumber they expect they will likely be put on hold or get no answer for hours while their house floods; then when someone calls back the give a vague time with no real guess as to when a plumber will arrive and then find out they have to get a 2nd mortgage to pay off the plumbing bill!

If this describes you, then likely you have had a run in with a plumbing company that has gotten lost along the way.
Let me explain briefly why I’m different:

1. When you call; unless I’m on the phone or simply unable to answer immediately, then I will answer your call before it goes to voicemail.
2. If i’m unable to answer; please know that i know you have called and left a message, my priority is to return your phone call in no less than 10 minutes. I WILL CALL YOU BACK QUICKLY.
3. When I talk to you, I will be respectful, and considerate of your needs, your schedule and your dilemma.
4. I will set a time that is convenient for you and always give at least a 30 min. heads up phone call prior to arrival.
5. Before any work or charges occur, I will give you an upfront estimate as to what the charges will be if you agree.
6. As long as I’m the owner, you will NEVER EVER PAY FOR AN ESTIMATE during normal business hours. You will have the advantage of never being charged a dime if you choose not to use us!
7. We will respect your house, and wear shoe covers, clean up our mess, and only make repairs that will last!
8. All repairs will be warrantied for at least 6 months, longer for repipes, etc.
9. We will work with you if for any reason, you are not fully satisfied to make you happy.
10. Lastly, we will be respectful, use our manners, and always make sure our focus is you and what you need!